• Averox Solutions Limited. 78, York Street, London W1H 1DP, UK
  • info@averox.com
  • +44 (0) 203-582-6971

USER EMPLOYEE CHAT SYSTEM

Add messaging to your platform for fast customer support, real-time incident alerts, and more up to date reports. This way, from one communications platform, you are doing more with less to enhance customer happiness and employee collaboration.

Features

Analyse Metrics

View employee engagement levels so you can adjust programs for improved performance.

Manage Appointments

Reduce the rates of absenteeism for appointments by integrating chat reminders and rescheduling options.

Benefits

From providing simple SMS notifications to carrying out more complex customer conversations our applications provide the spot-on channel for easy two-way customer support as well as incident-related communications.

Our application come with powerful features and functions that work right out of the box, helping your business improve their customer support operations.

Now all your team members can get full details about every customer within an organized workflow, leading to a quick resolution of individual support requests. They also get proper context about every customer within an instant, so everyone is fully equipped to provide the best customer experiences.

Book an Appointment

About us

Averox has served many of the world’s major telecom brands in OSS/BSS, IT backend, TI/BTS roll outs and SaaS in business management and social media solutions.

Address

  • Averox Solutions Ltd.
    78, York Street, London W1H 1DP, UK
  • Tel: +44 (0) 203-582-6971
  • Fax: +44 (0) 203-582-6974
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